Learn how these companies have leveraged a unique hosted and managed network to breakthrough with NaaS from CBTS.
I have talked about NaaS or Network as a Service in detail in this article. I now want to highlight some of the cases where Managed NaaS has been used effectively, to great success.
As the experience of CBTS, a leading provider of NaaS solutions in the United States shows, a number of companies have benefited from leveraging the power of this Managed Cloud Network, NaaS. Here’s a look at some of the real results achieved from using this technology platform.
Network as a Service – Real Benefits, Real Results
NaaS Cloud Managed Success Stories: Case Study 1
One of CBTS’ earliest customers is a Southern-based company that has stores across the United States. This company specializes in providing specialty food to corporate and individual clients, owns a nationwide catering service and has stores across the country where people can go to and have sandwiches.
This company joined the NaaS platform provided by CBTS in 2016 starting with just two stores. The challenge this company faced was that they had over 300 stores across the country, many of them owned by franchisees. It was important for them to provide customers a uniform experience through all of their stores.
In particular, they needed to provide Wi-Fi for all in-store customers and ensure uniformity across Point of Sales applications, voice services, and online ordering applications. Most of the franchise owners have no experience with IT, and this had to be taken into account.
Managed Cloud Network as a Service makes it easy to add any new location to the platform and connect seamlessly to the parent company, creating a commonality in the experience for all customers and employees.
Since NaaS is centrally managed from a single dashboard and remotely monitored and administered by CBTS, individual franchisees and store owners have no reason to worry about maintaining the IT network. Everything is taken care of by the NaaS provider.
The company has been so far satisfied with the results and plans to extend Network as a Service of CBTS to its other locations across the country.
NaaS Cloud Managed Success Stories: Case Study 2
A Cincinnati-based company recently engaged CBTS’ NaaS platform to connect its 55 factory showroom locations across the country. This company manufactures and distributes roofing, windows, siding, and doors through its network of showrooms across the US.
The company experienced serious issues with its previous technology provider and was deeply frustrated with the MPLS network that it was a part of. For one, it was too expensive, second, the internet speeds were too slow and third the customer service was woeful.
That led the company to look for a more cost-efficient solution such as Network as a Service as provided by CBTS. CBTS successfully implemented its Hosted and Managed Network solution, NaaS, for this company in June 2016, which has improved the connectivity, cost savings, security and customer service to a great extent.
The NaaS solution provided by CBTS brought together the 55 factory locations of the company under a single technology platform and helped them serve their customers better.
NaaS delivered improved bandwidth, better performance and was more cost-effective compared to MPLS. Also, NaaS was found to be equally secure, with powerful firewalls that made the local servers and systems an enemy to hackers. The customer service provided by the CBTS staff was excellent as well.
The results are impressive:
- The company has experienced a cost saving of nearly 50 % since moving to Network as a Service.
- Network as a Service has improved speed and connectivity at all 55 factory showroom locations.
- Network costs have come down by 87%.
- Internet speeds have been boosted by 10x.
NaaS Cloud Managed Success Stories: Case Study 3
One of CBTS’ recent customers has been a concrete contracting company which has over 600-mobile users who work interdependently and semi-autonomously across 17 locations across the country. Each of the 17 locations has 50 technology users and provides both public and private Wi-Fi networks.
As you might imagine, ensuring fast internet speeds was a priority. Furthermore, the technology solution provided had to be robust from the security point of view as it was going to be centrally shared and hosted on the cloud.
The company used an MPLS platform earlier, which was shown to be woefully inadequate and the internet speeds were slow. Besides, it was expensive and inflexible.
The NaaS Hosted and Managed cloud platform of CBTS was the right alternative as it improved functionality and efficiency across all locations of the company, reducing costs significantly and improving internet speeds to a great extent. It also made the public and private Wi-Fi networks provided at each of the 600 mobile locations of the company equally secure via its Perimeter Defense Technology.
The customer only had to pay a single, predictable monthly price for the NaaS platform, only for the equipment that was used. They were able to reduce the time to open a new store/location by 66% and realized cost savings on operational labor of up to 30%.
NaaS Cloud Managed Success Stories: Case Study 4
The fourth case study is that of a Midwest-based company that provides tires, wheels and auto services and has 103 locations today, growing from just 1 in 1976. The company takes pride in its ability to deliver excellent customer experience.
The company had a very poor experience with its precious technology vendor. They had enough of the frequent outages and found the legacy copper equipment and technology to be disappointingly inadequate for maintaining its network. Also, the customers started complaining about the poor Wi-Fi, so something had to be done.
CBTS implemented Network as a Service at the company in 2017, and already, the results have been impressive. Let’s take a look.
- Implementing NaaS has reduced downtime at all 103 branches by 10%.
- There have been cost savings north of 40%.
- NaaS has helped improve the customer analytics system with faster and more efficient customer transactions.
- The company is now able to generate more revenue through its Wi-Fi network from sales of advertising positions on its customer authentication page to various tire vendors.
Request a FREE Demo if you are looking to achieve the same results with NaaS by leveraging a Hosted and Managed Network.